Ensure Product Quality

Build for quality and you build for customer (and employee) loyalty.

Blog

thoughtbot's new Research & Strategy Playbook

Sharing some of our best learnings from thoughtbot's work to research an idea and create a solution or product strategy

thoughtbot team

Blog

Referral Program

Did you know thoughtbot has a referral program? If you introduce us to someone looking for a design or development partner, we will compensate you if they decide to work with us. More info on our website at tbot.io/referral or you can email referrals@thoughtbot.com with any questions.

thoughtbot

Image of a laptop showing MSPP's web platform

Case Study

Scaling and maintaining a vaccine management app for pandemic activity

With unexpected rapid adoption of their PrepMod vaccine solution caused by the pandemic, MSPP credited thoughtbot with saving their business with quick development scaling support

thoughtbot

laptop showing an image of a globe and a magnifying glass highlighting the West Asia region of the world

Blog

Learnings from our work in West Asia

Regional and cultural learnings from thoughtbot's work with a West-Asian-based food and beverage company.

Rob Whittaker, Rakesh Arunachalam, Jared Turner, Sami Birnbaum, Kelly Gebo & Ferdia Kenny

Image of a laptop showing Eigen Technologies' web platform

Case Study

Improving Eigen's UI/UX with a design system

Eigen Technologies needed to tackle design debt that had built up during rapid growth to ensure the quality of their product for the global clients who trust them for AI document processing.

thoughtbot

Image of a mobile screen from the Harvard Business Review MVP

Case Study

Future-proofing Harvard Business Review

HBR were looking to evolve their offer so that it remained relevant to their youthful, global, and digital audience while maintaining their reputation for premium quality content and education. thoughtbot's team helped to validate their approach and build a roadmap for full deployment.

thoughtbot

Image of a slide from the Product Design Sprint workshop

Video

Strategies for upfront product validation

Entrepreneurs can get a leg up using our Design Sprint activities to help align on the most important elements of product strategy and quickly translate those into the right product roadmap.

thoughtbot

Image of a speaker on stage at the ProductCon conference

Blog

Our takeaways from ProductCon 2022

Every year, a handful of thoughtbotters attended the virtual ProductCon event and the team does a tremendous job making it effective despite it being 100% remote. We share some of our observations and loves from this February's event.

thoughtbot

Video

Design Systems Roundtable

Several of our thoughtbot Designers, along with industry Design leaders, shared advice and perspectives on the value of creating a Design System for your product. Learn when a Design System is needed, how it helps users and the business, and when and how you might invest in creating one.

thoughtbot

Image of Airrosti Remote Recover customized recovery plan mobile screen

Case Study

Delivering an in Clinic Experience via Mobile App

thoughtbot helped Airrosti Remote Recovery bring their in clinic experience to patients' mobile devices without sacrificing connections with their provider, expert help with therapy exercises, and the results they would expect from visiting a physical clinic location.

thoughtbot

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Blog

A Mindset for Better Code

Thinking about code as something ephemeral helps us write better code because we can be sure: things will change. And when they do, we want our code to be easy to change as well.

Matheus Richard, Developer at thoughtbot

Happy new year from everyone at thoughtbot

Blog

Celebrating 2021 wins going into 2022

Taking time to celebrate thoughtbot's 2021 business successes and continued culture of learning, improvement and DEI.

Diana Bald, CEO at thoughtbot

Image of electronic boxes as inverted pyramid

Blog

Who is empowered by your API design?

Analysing API design through lens of skill floors and ceilings can help us think about the impact of adding a feature.

Joël Quenneville, Senior Developer at thoughtbot

Image of Daniel Craig as James Bond in No Time to Die - image credit BBC News

Blog

The Curse of Knowledge

Once you know something, it’s hard to remember what it was like to not know it. While there is no single cure, there are a bunch of techniques we can use to try and avoid the curse of knowledge when designing and developing products.

Photo of Jared Turner, Product Manager in Launchpad II at thoughtbot

Jared Turner, Product Manager at thoughtbot

A designer and a developer collaborating on a project

Blog

Hotwire: Server-rendered live previews

Turbo-charge your Article drafting feedback cycle with Hotwire-powered live previews.

Sean Doyle, Senior Developer - Lift Off

Blog

Advice for starting a health tech startup

Over the course of a year, Michael Sheeley, former founder of RunKeeper and now heading up Nurse-1-1 (a HIPAA-compliant chat platform that connects patients directly with nurses), talked with us on the Giant Robots Smashing into Other Giant Robots podcast. In this post are some of the most compelling learnings from our conversations.

thoughtbot

How to stay Agile while Building HIPAA Compliant Products Workshop

Video

How to Stay Agile while Building Compliant Health Tech Projects

During this workshop, we’ll dive into thoughtbot’s best practices for digital product development, and the unique challenges and considerations for these processes when compliance and privacy concerns are involved.

Steph Viccari, Development Lead at thoughtbot

Blog

User Research in Healthcare

How to navigate sensitive conversations during user testing in healthcare, health tech, and beyond!

Kelly McCann, designer at thoughtbot

Blog

Velocity vs. Quality - How do developers and founders meet in the middle?

Finding the right balance between writing quality software and shipping features rapidly can be difficult. Read the best practices for shipping quality software that users will love.

Tom Wey, Senior Developer, thoughtbot

A developer works on the code quality of an application

Blog

Addressing Technical Debt

Technical debt is something that is present in all organizations. Incurring it can help free up the time of your dev team to work on high-priority features but if left unaddressed in the long run it can destroy you from the inside.

Joël Quenneville, Senior Developer, thoughtbot

Joël and Alejandro work on a product together.

Blog

Technical Considerations to Help Scale Your Product

Finding the right balance between writing quality software and shipping features rapidly can be difficult. Read the best practices for shipping quality software that users will love.

Joël Quenneville, Senior Developer, thoughtbot

Podcast

Building Hundreds of Products with Chad Pytel

Chad, developer and CEO of thoughtbot, shares his thoughts on the advantages and disadvantages of consulting vs building scalable SaaS products, how he grew thoughtbot, and the lessons he's learned from 15 years as a first-time founder.

Indie Hackers Podcast

Video

The Value of Honesty

Managing Director Josh Clayton explains the value of honesty when working with clients

Josh Clayton, Managing Director at thoughtbot

Giant Robots Smashing Into Other Giant Robots

Podcast

299: High-Touch (Millie Blackwell)

Millie Blackwell, President & Co-founder of Showcase Workshop, discusses differences in business culture between California and New Zealand, pursuing tablets as a business tool early in the lifespan of the iPad, experimenting with SaaS pricing, and providing value to both enterprise buyers and end-users.

Giant Robots Smashing Into Other Giant Robots

Podcast

300: More Usable Information (Jennifer Lum)

Jennifer Lum, COO and co-founder of Forge.ai, discusses building a company and platform that transforms unstructured information into machine-readable data in real-time, avoiding biases in data collection, and evolving & defining company values as one's team grows.

Giant Robots Smashing Into Other Giant Robots

Case Study

Leveling up people, process, tools, and documentation

With a 10x increase in the campaigns they were running for their users, Adwerx needed a partner to ensure quality was not compromised.

Illustration of an Advocacy Institute dataset

Case Study

Early stage non-profit leverages data management and visualization to effect policy change

Advocacy Institute reached a point of friction with their datasets, they knew it was time to level up.

Video

From an in-house prototype to robust foundation that secured funding

After outgrowing their solution, founders wanted to build a strong foundation with product experts to attract investors.

Podcast

166: Refactoring Health Care (John Norman)

VP of Technology at healthcare startup, Iora Health, talks about everything from building for quality to living purpose-driven life.

Giant Robots Smashing Into Other Giant Robots

Podcast

It Has to be Valuable

The co-founder of Cucumber.io discusses the importance of communication and collaboration in product development.

Giant Robots Smashing Into Other Giant Robots

Podcast

117: Designing Quality (Will Sulinski)

The founder of Pistol Lake shares lessons he’s brought from the tech sector to the fashion industry.

Giant Robots Smashing Into Other Giant Robots

Podcast

81: An Agent of Change (Seth Godin)

The best selling author and speaker talks about seeking art in your work and looking beyond standards and production.

Giant Robots Smashing Into Other Giant Robots

Blog

Test-Driven Product Design

How to implement test-driven product design to ensure quality

Kyle Fiedler, CDO at thoughtbot

Podcast

261: A Human Future (Pamela Pavliscak)

The founder of Change Sciences talks about human-centered design thinking and measuring well-being.

Giant Robots Smashing Into Other Giant Robots

Podcast

139: Red, Green, Refactor (Alex Clark & Sean Doyle)

urriculum Engineer at Codecademy discusses what he learned building a test-driven development course.

The Bike Shed

Podcast

186: Learning Through Experimentation (Ryan Buckley)

The co-founder of content startup, Scripted, talks about shifting their product model to a marketplace through direct and indirect user feedback.

Giant Robots Smashing Into Other Giant Robots

Topics

Validate or Fail Fast

Direct user feedback is your best friend. Learn how to improve your feedback loops.

Learn more about Validation →

De-risk Your Business

Increase your likelihood of success by addressing big risks quickly and thoroughly.

Learn more about De-risking →

Accelerate time to market

Take advantage of opportunities to get your product into new users’ hands quickly.

Learn more about time to market →